Shipping Policy
Everything you need to know about your order and delivery.
Processing Time
Orders are processed and shipped within 1–2 business days after payment is received. Please note that processing times may be longer during peak periods or limited drops.
Shipping Method
We currently offer free standard shipping on all orders. Shipping costs are included in the listed price.
Delivery Time
Estimated delivery time is 6–12 business days depending on your delivery address (estimated from the time of shipment).
International Shipping
We ship worldwide! Estimated delivery time is 6–12 business days. Please note that actual delivery times may vary and depend on customs regulations.
Order Tracking
Once your order has been shipped, you will receive an email with shipping confirmation and a tracking number to track the status of your order.
Delayed or Lost Orders
For delayed or lost orders, please contact us at support@denimheels.com so we can assist you with tracking and resolving the issue.
Taxes & Duties
The buyer is solely responsible for compliance with all applicable import duties, taxes, and customs tariffs for cross-border shipments. The listed price does not include VAT.
Address Information
Please ensure that the delivery address is correct at checkout. We are not responsible for delays or returns due to incorrect address information.
Returns & Exchanges
Enjoy 30 days of free, no-hassle returns. For more details, please refer to our Return Policy.